Your terms and conditions of use

 

Payment

 

We accept the following payment methods: Visa, Mastercard, Paypal

 

Delivery

 

Your order will be delivered to any UK residential address selected by you. You will have to sign for the delivery. If you require overseas delivery please contact us directly.

 

All items, except made for order, will be despatched within 2 working days. Standard delivery takes 2-5 working days. Items made for order should be despatched within 5 working days.

 

We will send you an e-mail confirming that your order have been despatched.

 

Returns / Exchanges

 

If for any reason you are not happy with a product please notify us within 14 days of the e-mail confirming shipment, return the goods and we will arrange either a refund or an exchange. Post and packaging costs are non-refundable unless the product is faulty.

 

We cannot accept returns or exchanges for products which are made for order unless faulty.

 

All items must be in a reasonable condition prior to their return. Items cannot be damaged, washed or altered.

 

Please allow 10 working days from the receipt of a returns parcel for us to process your return. Once the return has been approved, you will receive your refund via the same means used to make your purchase.

 

An exchange is processed subject to stock availability, if an item is unavailable at the time your return is processed, a refund will be processed.